Store Policy

Customer Service

At Anne Lima Nails & Beauty, we are committed to providing high-quality, personalized service. Our team is trained to serve you with professionalism and respect, ensuring a positive and satisfying experience. If you have any questions, suggestions, or feedback, please reach out to us through our official channels listed on our website.

Privacy and Security

Your privacy is our priority. We comply with the General Data Protection Regulation (GDPR) of the European Union to ensure the security and confidentiality of your personal information.
By using our website and services, you agree to the collection, storage, and use of your information as described below.

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• Data Collection: We collect personal data, such as your name, phone number, and email address, to facilitate booking and direct contact. This information also allows us to provide updates on our services when authorized by you.

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• Data Usage: The data we collect is used exclusively for specific purposes, including booking services, direct communication, and sending promotional offers when we have your consent.

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• Data Storage and Security: We store your information securely in systems that adhere to industry standards for protecting against unauthorized access, loss, or undue alteration. Your data will be retained only as long as necessary to fulfill the purpose for which it was collected, or as legally required.

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• Data Sharing: We do not share your personal information with third parties except when required by law or with trusted service providers that uphold equivalent privacy and security standards.

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• User Rights: In compliance with the GDPR, you have the right to access, correct, delete, or restrict the use of your personal data. You may also withdraw consent at any time. To exercise your rights, please contact us at [contact email] or through the contact information provided on our website.

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• Data Retention Period: We will retain your data for as long as it is necessary to fulfill its intended purpose, or as mandated by applicable laws. Generally, this means we keep your information for the duration of your relationship with us and as needed for business
  or legal obligations.

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• International Data Transfers: If we transfer personal data outside the European Economic Area (EEA), we ensure that adequate safeguards are in place to protect your privacy, such as using standard contractual clauses approved by the European Commission.

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• Security Measures: We implement security measures such as encryption, firewalls, and regular monitoring to protect your data against unauthorized access and misuse.

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• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website. These may include cookies for site functionality, analytics, and personalized content. You may manage your cookie preferences through your browser settings.

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• Data Protection Officer (DPO): For privacy-related questions or concerns, please contact our Data Protection Officer (DPO) at contact@annelimanailsbeauty.com. Our DPO is responsible for overseeing data protection practices and ensuring compliance with GDPR.